Ryan J. Roy

Boca Raton, FL | (954) 649-2744

Lead User Experience Designer

UI Architecture | Web Development | Project Ownership

With extensive expertise in UX/UI Design, digital output, and team management, in contractual roles as well as long-term positions. Successful collaborator and leader capable of incorporating competitive market intelligence with technical design and interpersonal skills to generate increased revenue. Technical expertise includes OmniGraffle, Axure, InVision, Sketch, Abstract, Lean UX, Adobe CC,  and XD beta, SaaS, Agile, Scrum, Confluence, HTML, CSS, and some JavaScript.

  • UX Best Practices
  • User-Centered Design
  • User-Testing & Research
  • Strategic Planning & Analysis
  • Wireframing
  • User Interface Mobile UI Design
  • Interaction Design
  • E-commerce Development
  • Front-End Development
  • Visual Communication
  • Staff / Stakeholder Relations
  • Project Management

Professional Experience

ABC Financial, Little Rock, AR                                                     12/2017 – Present

UX Team Leader (Full-Time Remote Position)

  • Lead a seven-person UX  team to replace ABC legacy billing system for companies like Planet Fitness, YouFit, Anytime Fitness and more.
  • Managed two full-time direct reports and five offshore contract resources in successful sprints cycles and the development of numerous product solutions.
  • Facilitated training for offshore BAs in UX techniques, UI tools like Sketch, InVision, Abstract, and design thinking to maintain product design fidelity.
  • Utilize and evangelize the adoption of Atomic Design techniques via a UI Style Guide library helping to keep components consistent at all times.
  • Performed user interviews and user test for internal and external product users gaining insights on how to build the most intuitive and efficient product possible.      

MYTASKIT / DOCKMASTER, West Palm Beach, FL 7/2017 – 11/2017

Senior User Experience Architect (4 Month Remote Contract)

  • Optimize User Experience and User Interface via extensive research (eg. ethnographic) and intensive planning.
  • Generate enhanced application features, functional wireframes and high-fidelity prototypes to boost product adoption; increased registration by 13% for new sign-ups.
  • Spearhead user-centered designs and train employees in relevant materials to ensure maximum impact and usability.
  • Facilitate consumer base growth via highly effective UX plan ( increasing licensed users 21.3%).

ACUMENITY, Dallas, TX 6/2016 – 6/2017

Senior User Experience Architect (Full-Time Remote Position)

  • Conceptualized and developed LMS/software distribution model to fuse platforms and integrate training tools (GoToWebinar, EventBrite, ConstantContact, etc.), leading to direct revenue increase of 14.9%.
  • Appraised and strengthened product functionality via low-mid-fidelity wireframes, user-centered design methods, user walkthrough sessions (with stakeholders/team), and regular user testing interview sessions.
  • Coordinated efforts to revamp processes and design effective products.

ARROW DIGITAL, West Palm Beach, FL 12/2015 – 6/2016

Senior Associate / UX Team Lead (Full-Time 80/20 remote)

  • Developed two transformative products to revolutionize accounting industry and establish auditing software implementation across an entire industry.
  • Engineered digital usability tests to determine and rectify product flaws.
  • Launched cross-functional design style to transform company & employee culture.

NOVA SOUTHEASTERN UNIVERSITY, Ft Lauderdale, FL 8/2015 – 12/2015

Visual Architect / UX/UI Developer (On-Site Contract)

  • Assessed and configured existing software, features, and apps to promote efficiency among faculty, professors and students.
  • Collaborated with multidisciplinary teams to develop highly versatile SaaS application, AppCentral.
  • Resolved and reduced complex design problems, conducted user testing and led focus iteration sessions with end-users.
  • Managed and streamlined all phases of production and planning, as well as orchestrated stakeholder kickoff meetings and creative sessions.

BROWN PARKER & DEMARINIS, Boca Raton, FL Summer 2015

Front-End UI Web Developer (Remote Contract)

  • Researched and analyzed the industry’s market for gaps in information or products to establish seamless user experience for clients.
  • Pitched and oversaw the whole lifecycle of a major native ad campaign (HCA Gulf Coast Hospitals).

AVIS & BUDGET RENT-A-CAR, New York City, NY 9/2014 – 6/2015

Front-End Web Developer (Remote Contract)

  • Translated design specs to generate effective front-end UI.
  • Conducted UX testing and research of company products.

MOVIETICKETS.COM, Boca Raton, FL 5/2009 – 9/2014

Senior Web Design

  • Promoted sales, sweepstakes and user conversion rates through consolidating purchasing process, developing iterative designs, parsing through end-user input, coding, and a/b testing e-blasts.
  • Managed all major UX & UI components of an 18-month redesign project.

Education & Credentials

Bachelors in Visual Communication & Web Design, AIU, Hoffman Estates, IL 2008

Major Studies in Psychology & Social Work, University of Maine, Orono, ME 1994-1999